NATIONAL HARBOR, Maryland — An innovative new service offering interactive, self-guided home tours, UTour announced its arrival in the industry last week by winning a TecHome Brilliance Award for Best Sales/Design Center Automation. UTour is the industry’s first integrated solution for on-demand home tours that combine unattended access and AI-powered voice technology using Amazon Alexa. Those interested in learning about the possibilities of this new service can learn more and schedule a free demo by visiting UTourHomes.com. UTour gives home shoppers the experience they demand, shopping on their terms and their schedule, free from the pressure of a salesperson on their first visit. A recent survey of active home shoppers revealed several key insights.
Among them:
- 51% said they would be more likely to tour a home if they could do so before or after business hours.
- 43% said they are more likely to tour a home if they don’t have to meet with a salesperson immediately.
- 52% agreed with the statement “I shouldn’t have to deal with a salesperson until I’m ready.”
Builders can ensure that they’re delivering a consistent sales presentation thanks to customizable, interactive experiences throughout the home.
To schedule a tour, the home shopper simply visits the builder’s website and selects an available home. They choose a date and time for the tour, verify their identity and receive a digital code to unlock the front door.
With UTour Voice, they can use Amazon Alexa to ask questions about the home or community, launch Smart Home features and use live video to connect with a salesperson to ask additional questions or request more information.
UTour also makes it easy for home shoppers to engage with a salesperson when they have questions or are ready to take the next step. An automated follow-up campaign is launched via text and email after the tour begins, letting them know how to contact the sales team.
For homebuilders, it’s an opportunity to grow their business and drive more traffic by meeting the expectations of today’s home shopper — more convenience, less sales pressure and a better experience. It enables builders to reach a segment of consumers who may not have otherwise visited the community.
UTour can be launched under its own brand or fully customized — name, logo, colors, messaging and more — to fit within the homebuilder’s brand. It becomes a seamless extension of their website and a vital tool to help sell more homes.
